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i was in the closed alpha and never got the medal, any advice?

lewis 2 months ago in All Platforms / PC • updated 1 month ago 4

i was in the closed alpha and would like to know why i didn't get the medal and if theirs any way i could get it 

Game Version:
291.11358
Reproduction steps:
do the alpha testing, then only received the supporter and early accuses medal
Output Log:
UI