0
Answered

"ww1 game series.exe has stopped to work"

Stari Lisac 2 weeks ago in All Platforms / PC • updated by Trench Rat (Trench Rat) 2 weeks ago 3

Hello!

LV|Ironstorm767 sent me here for help. My problem is the following:

Whenever i start Verdun, the game crashes while showing the M2H or the Blackmill logo in the beginning, with the windows message "WW1 Game Series.exe has stopped working". I deinstalled both Verdun and Tannenberg for several times then deleted all folders,files and caches, rebooted steam (and my computer) then reinstalled both, everything in the right order (first Verdun, then Tannenberg). I can't help myself anymore with that issue.Thanks in advance!

Output Log below.

Game Version:
I don't know. I can't enter the game.
Reproduction steps:
Whenever i start Verdun, the game crashes while showing the M2H or the Blackmill logo in the beginning, with the windows message "WW1 Game Series.exe has stopped working". I deinstalled both Verdun and Tannenberg for several times then deleted all folders,files and caches, rebooted steam (and my computer) then reinstalled both, everything in the right order (first Verdun, then Tannenberg). I can't help myself anymore with that issue.Thanks in advance!

Output Log below.
Crashes/Freezes

Answer

Answer

I don't have a Nvidia card so I'm unsure about this, but it seems to me that you have old drivers installed. (According to your game log file)


Driver:   10.18.13.6839 (368.39?)


You should have these drivers from Nvidia / EVGA, if you have updated manually or through GeForce Experience within the last three days:  

9-10-2018Driver399.24
Answer

I don't have a Nvidia card so I'm unsure about this, but it seems to me that you have old drivers installed. (According to your game log file)


Driver:   10.18.13.6839 (368.39?)


You should have these drivers from Nvidia / EVGA, if you have updated manually or through GeForce Experience within the last three days:  

9-10-2018Driver399.24

Hey Ironstorm! I updated my Nvidia drivers and just tried Verdun. It works! I will try Tannenberg also, but for now i am glad that it worked for Verdun. Thank you very much for your help. You're great!

Answered

Do share if Tannenberg works as well, but glad that it's working for Verdun at least. (It should work on Tannenberg however)