+6
Under review

weapon not firing.

styroporimohr 7 months ago in PC / Mac • updated by Orly 4 months ago 33 8 duplicates

Once per match my weapon isn't able to fire no to punch someone with the stock. In need to die to get full control back

Game Version:
previous version before the update today
Reproduction steps:
unclear. happens mostly once per match
Output Log:
Weapons
GOOD, I'M SATISFIED
Satisfaction mark by styroporimohr 6 months ago

Duplicates 8

Awaiting User Response

You don't have Toggle Aim Down Sights disabled, by chance? (Where you have to hold the RMB down to aim down the sights) The control for aiming down the sights hasn't somehow been changed to something other than Mouse 1 / RMB under Controls?

If not, perhaps it might be better to report this in-game when it happens again. E.g. Typing into the chat:  "/reportbug I can't aim down sights with right clicking"

Then report back here when you use the /reportbug command, please.

Going to need a game log file when this happens.


Might also help to type, "/reportbug I just respawn (or whatever happened beforehand) and now I can't fire my weapon or use melee" into the chat. (Just take a screenshot before you press enter or copy/paste the /reportbug here.)


E.g. Link to game log file + /reportbug text (it's a title of the report)


Windows:
The output_log.txt can be found here, but there is also a shortcut to it in the game's Local Files / inside of the WW1GameSeries Folder, "LocalLow LogFile Shortcut":

C:\Users\Name\AppData\LocalLow\WW1 Game Series\WW1 Game Series

Or use Windows' RUN / Copy+Paste into the File Explorer Address Bar: %APPDATA%\..\LocalLow\WW1 Game Series\WW1 Game Series

Mac:
The player.log can be found here:

~/Library/Logs/Unity/Player.log

Linux:
The player.log can be found here:

~/.config/unity3d/Verdun/Verdun/Player.log

You can use a file sharing service (Google Drive/Drop Box/etc.), or use the Attach File option here, or use https://pastebin.com/
If the game log file can fit. Max size a Paste can be is: 512 KB (0.5 MB)

Note: Everytime you launch Verdun (or Tannenberg) your game log file is overwritten. So best to make a copy of it, if you experience a bad bug or crash.

You can get logs if you play yout own game btw

Hi Elok, can you please provide a better description on how to reproduce this? Otherwise we cant fix the issue.


Thanks a lot for cooperating!

If you play your game for a couple of hours its bound to happen. Try different combinations of jumping, strafing, strafe jumping while adsing. It happened on aisne, first central powers trench, mid right if that helps

Under review

Any specific settings toggled on?
Toggle ADS?
Manual Bolting?
Manual Reloading?

Any specific weapon?
Any extra info helps!

toggle ads, manual bolting, auto reload. Kar98

Is that's enough?

Happened with the mle too, and guns not firing is still a problem

PLAY YOUR GAME FOR 2 HOURS IT WILL HAPPEN

Awaiting User Response

 Your gun just gets stuck in the non-ads state without any input possible? We would greatly appreciate this if you could provide us with repro steps. Also do you have any specific settings enabled such as Toggle Manual bolting?

Unclear Report

No further information provided by user. Please resubmit if there is still an issue.

+2

I have Manual Bolting, Toggle ADS, Mouse Smoothing, and Auto-Reload (I think that's about all)

Had this happen to me on TB in a Carpathians match. Happened randomly after I took a shot with my rifle, so I am not sure of any repro steps for this one. IIRC, I had just respawned in that sector as well but now I can't remember if I was able to manually bolt the rifle after taking the shot and it glitched out on me.


"/reportbug I fired my weapon and then I wasn't able to fire again. Can't melee, reload, but I can move and ADS"

Note:  I was able to use the ammo crate and use a HMG, even fire it. I believe I was able to fire again but I hadn't the chance to test it.
https://pastebin.com/EKUtiJrg

@Elok: Going to need more details, like your game log file at the very least. Thanks for the report.

Might also help to use the /reportbug command when this happens. (Adding whatever you typed for the description into your post/report. e.g. "/reportbug I can't fire, reload, or melee")

Confirmed

Update: We've now been able to consistently reproduce this bug and we'll work on a fix.

This happened to me as well today. Only 1 time now in the 10 hours that I play. Sorry that I cant provide log file but I just read this and it was exactly what happened to me.

+1
Confirmed

No problem, thanks for reporting. We have reproduced an issue like this and are looking in to a fix now.

Fixed in upcoming version

Fixed in upcoming version: "Fixed a case where you could get stuck in ADS". Will be on opentesting shortly.

Fixed in upcoming version

We are pretty sure this is a duplicate of:

https://support.ww1gameseries.com/communities/1/topics/2307-stuck-ads

T
hat issue has been fixed in upcoming version: "Fixed a case where you could get stuck in ADS". Will be on opentesting shortly.

Fix Live

This is now live on current default version: V289.10485. If you still have issues please let us know! Thanks for reporting.

As stated on the other thread, I've been getting this after the recent update.

Fix Live

This is now live on current default version: V289.10485. If you still have issues please let us know! Thanks for reporting.

I jut had this in a romuian match with bots (private). looking to take a trench and stood up. and couldn't;t aim down sights for a few mins. until I was shot. The aim came back.


weapon: https://steamcommunity.com/sharedfiles/filedetails/?id=1424420534

(12:56:32 AM) Zab: Haven't gotten that one
(12:58:03 AM) piejacker875: do you use manual bolting?
(12:58:06 AM) Zab: no
(12:58:15 AM) piejacker875: great, narrowed that down

Under review

Thanks for the clear report! Can imagine that is annoying when it happens. Will have a look.

Happened to me twice last night, however I do not use manual bolting.

this one's ignored too?

+1

I had this several times today, also in Romania. This has happened also long before on other maps. It appears to be very sporadically and getting killed and respawn resolves the matter. Even though it happened three times in a row in Romania, with working sights in between. 


LOG: https://8n1.org/13398/1987

+1
Under review

With Elok's recent report, going to need more information on approximately what happened before you weren't able to fire, reload, melee, or all of the above.


The Devs will be taking another look all the same, but if anyone has more info to share that's not just "play the game", that'd be great. Thanks.

+1

Strafe jump while bolting with manual bolting, thats when it happens. Seeing as the devs ptobably don't know how to strafe jump they can't reproduce it

I discovered, that trowing a grenade makes me able to shoot again

Throwing a grenade or switching weapons does it but can't do that with a rifle only class